Availability:
Estimated Arrival: Between Sep 29 and Oct 04.
Shipping & Returns: Free Shipping, 30 Day Returns*
No Sales Tax: All states exc WY
eWheels EW-36 Mobility Scooter is one of the fastest, sleekest, and most durable mobility scooters available today!
DRIVE UP TO 45 MILES ON A SINGLE CHARGE
This electric 3 wheel scooter is powered by a heavy duty 500-watt brushless, electric motor that ensures many years of reliability and minimal technical issues in the future . Travel at a top speed of 18 miles per hour and enjoy a cruising distance of 45 miles on a full charge, offering you a stress free drive knowing you won't run out of battery any time soon.
In need of an indoor scooter for events or crowded public spaces? The EW-36 enables you to slowly crawl at a slow speed of 1 mile per hour, making it the ideal travel scooter for socializing and talking with family and friends while giving them the ability to keep up with you while on the go.
SAFETY FOCUSED FEATURING BOTH HEAD/TAIL LIGHTS, SEAT BELT & ANTI TIP WHEELS
In addition to being comfortable and efficient, this scooter ensures a paramount level of safety and allows the user to maintain mobile freedom whatever the circumstance. The EW-36 Mobility Scooter boasts distinctive head and tail lights, a luxury deluxe seat with safety belt, and anti-tip wheel rears to protect the rider from falling over.
Protect your new mobility scooter with a digital anti-theft alarm, a horn, and two rear shock absorbers built into the frame to ensure a comfortable ride no matter what the terrain. The EW-36 Mobility Scooter is equipped with heavy duty front and rear brakes that are easily controlled using the scooter's intuitive hand controls, allowing the rider to slow down and brake safely and quickly as required.
EASY TO CONTROL TWIST THROTTLE, SPEED DIAL & REVERSE SWITCH
The eWheels EW-36 Mobility Scooter features a twist throttle and a convenient speed control dial that limits the throttle's maximum speed, giving full control over how fast you want to drive and the ability to slow down as you wish. This heavy-duty scooter also includes a handy reverse switch, full-sized easy to read dash, as well as an integrated storage basket on the back, making it a very practical travel companion. Want more additional storage? The EW-36 has you covered with an easy to access under-seat compartment.
CHARGE YOUR CELL PHONE, TABLET OR LAPTOP ON THE GO WITH USB PORT AND CELL PHONE CARRIER
For even more added convenience, the scooter includes a USB port and a cell phone holder. With a USB port, users can connect their devices to their mobility scooter, allowing them to charge when on the move. This handy USB port means users can connect any Android or iOS device, such as cell phones, tablets, and laptops. The newly added cell phone carrier can hold any size of phone and attaches near the console. Due to an adjustable width component, even large phone models can be held without any worry of them falling out while driving.
COMPACT IN SIZE, BUSTLING WITH CONVENIENT FEATURES
EW-36 Mobility Scooter ranks among the most excellent power scooters currently available. For people on the go, the eWheels EW-36 is an ideal scooter, thanks to its compact size and convenient features.
Review the specifications tab and download the Owner's Manual for more information about the EW-36 scooter.
If you would like ELECTROMAGNETIC BRAKES which enable the scooter to stop automatically when the riders hand releases the speed throttle check out the all new EW-36 ELITE!
BONUS WATERPROOF SCOOTER COVER WHILE STOCKS LAST
Enjoy our free gift to you - Protect your brand new scooter from rain or avoid sitting on a super hot seat in the summer. Easy to put on, take off and store in your storage compartment. Limited stock available, once they're gone....they're gone!
Specifications
- Weight Capacity: 350Lbs.
- Seat Width: Type/Size 18”
- Front & Rear: Wheel 15 x 3.5
- Maximum Speed: Up to 18 MPH
- Battery Specifications: Four (4) 12 Volt, 20 AH, Deep Cycle Sealed Lead Acid Batteries
- Range: Up to 43 Miles
- Charger Type: Off Board
- Motor Type: 500 Watt
- Drive System: Brushless motor with Differential
- Weight w/ Battery: 215 lbs.
- Length: 61”
- Width: 26"
- Height: Seat Up - 53" Seat Folded - 43"
- Ground Clearance: 4”
- Charger: Smart Charger included
- Charging Time: 8 hours for full charge
- Throttle Type: Variable Speed Control
- Key Start: Yes
- Braking System: Rear Hydraulic Disc Brakes
- Front Mechanical Drum Brak
- Battery Indicator: Yes
- Storage: Locked Storage Under Seat Rear Basket
- Shock Absorber: 2 Rear shock absorber
- Front Suspension: Front Fork Shock Absorbers
- Alarm: Anti-theft Alarm with Remotes
- Electric Light
- Rear Running Lights
- Front Headlight with High/Low Beam Function
Warranty
If you receive your product and it is damaged or malfunctioning, please email us at support@ebikecentric.com so we can assist you in making a warranty claim with the manufacturer. Each manufacturer we collaborate with has a different warranty which you can read on the product page in the “Warranty” tab.
Three Year Limited Warranty on all structural frame components, seat post and frame.
One Year Limited Warranty from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at E-Wheels’ discretion
Six Month Warranty from date of purchase for battery.
Parts will be provided under warranty at no charge. All warranty items will be shipped via UPS Ground. Shipping fees will be at the expense of the purchaser.
One Month Warranty for scooter’s charger
Labor and service calls are NOT included: The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact the dealer/company from whom you purchased your E-Wheels product.
WARRANTY EXCEPTIONS AND EXCLUSIONS
ONE-YEAR WARRANTY EXCEPTIONS
MOTOR: In cases where there is an increase in the operational noise level, the warranty does not apply.
(An increase in operational noise level usually occurs due to excessive strain on the scooter).
SERVICE: Warranty service can be performed by E-Wheels or by an authorized service facility. Do not return faulty parts to E-Wheels without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
Consumable items that may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest covers)
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, commercial use, or use other than normal.
Used other than for the purpose of the purchaser’s mobility.
Repairs and/or modifications made to any part of the scooter without specific and prior consent from E-Wheels.
Labor, service calls, shipping (including warranty claims), and other charges incurred for repair of the product are not approved by E-Wheels unless authorized.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable Items
Consumable items that may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damaged caused by battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications, and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second-hand owners. The warranty is exclusively offered to the original purchaser.
How to make a warranty claim
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of:
- All electric scooters: 30 days from the date of purchase
- EWHEELS branded electric bicycles and Mobility scooters : 90 days from the date of purchase
ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS.
- Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure a credit.
- Complete the return reason questionnaire and include it in the return package.
- Before sending your return shipment, please remove all extra labels from the outside of the package.
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Send the return package to the following address:
EWheels
RETURNS DEPARTMENT
750 E. Covey Lane, Suite 135
Phoenix, AZ 85024 - All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- It is recommended that you use UPS whenever possible for your return. Retain the return Tracking Number to monitor delivery status.
- To receive a refund or credit, items must be returned within 10 days of original shipment date.
- Credit for gift returns will be issued to the original purchaser.
- If you have assembled the product, dissemble it before shipment using the original protective packaging materials.
- Package the disassembled item(s) securely in original product packaging, whenever possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to insure a refund or credit.
- Complete the return reason questionnaire that was included with your packing slip. Remove the mailing label portion and include the remainder of the slip in the return package.
- Contact a Customer Service Specialist at service@ewheelsdealers.com for instructions on arranging a freight delivery pickup for your items. Please have your customer ID number located on your packing list available when you call.
- You must be present at the location and time of pickup. All packaged item(s) must be at the front door for the freight driver.
- To receive a refund or credit, items must be returned within 15 days of original shipment date.
- Credit for gift returns will be issued to the original purchaser.
- All electric scooters: 30 days from the date of purchase
- EWHEELS branded electric bicycles and Mobility scooters : 90 days from the date of purchase\
- Shipping charges included in the Purchase Price of the Merchandise are non-refundable.
- Customer is responsible for returning merchandise at their own expense.
Specific Warranty Items
Batteries (factory-installed in an ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS.
Items Not Covered
Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. In cases where multiple components are missing, you may be redirected to the retailer for assistance.
ELECTRIC WHEELS Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure, and/or loss caused by accident, shipping, misuse, neglect, abuse, and/or failure to follow instructions or warnings as stated on the product or in the applicable owner’s manual or other printed materials provided with the product; damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, competition, off-road use, acrobatics, trick riding or other similar activities, water damage, or use in any other manner for which such products were not specifically designed.
This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts.
The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled, or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use.
The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer.
The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser.
Warranty Claims
Those parts and/or products that are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Service by email at service@ewheelsdealers.com within the warranty period (stated above). Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS.
ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question.
Parts and Repairs
Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at info@ebikecentric.com.
Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or another such misuse, or normal wear.
EWheels EW-36 in Action!!
